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Cleaning and removing smoke odor from carpets and upholstery is a complex job. Doing it right takes the expertise of professionals who have undergone extensive training. That’s ServiceMaster Restore®. Our experts start by evaluating your situation to determine the best cleaning and restoration methods. Then, we go to work using proven processes, equipment and products to restore your carpeting and upholstery. At every step in the process, we are there for you to answer any questions and provide guidance when you need it most.

When a fire occurs at home, it creates two types of smoke damage - visible soot and invisible odor.

Household textiles must be handled correctly to prevent further damage. And deodorizing with household sprays and disinfectants may only mask the smoke odor. At ServiceMaster Restore, our experts use specialized products and processes designed to remove smoke and soot to restore your carpets and upholstered items.

Not all fire damage is the same. Our fire restoration process is thorough and proven. It includes:

  • Identifying the source to determine the type of fire that occurred
  • Evaluating the areas that are wet as a result of firefighting that may need treatment
  • Remediating water damage (if any)
  • Evaluating sensitive materials that may be damaged as a result of smoke and soot particles
  • Cleaning, eliminating odors and deodorizing surfaces to pre-loss condition
  • Removing contents from the home, including: Collecting immediate items, you may need for the next seven days such as clothing, prescriptions, toys, school books, business needs, etc. And, Packing out the remaining contents for cleaning and storage
  • Performing structural restoration, including: Removing any charred contents that may seal in smoke such as insulation and burned wood. Evaluating carpets and floor coverings that may need to be removed. Inspecting the framing of the house and subfloors for safety. And treating affected surfaces for smoke odors and sealing to keep any leftover odors from leaking back into the house
  • Cleaning, eliminating odors and deodorizing surfaces to pre-loss condition
  • Returning items to the original location and helping to restore your normal life