Open Accessibility Menu

I Had a Water Loss, Now What?

Has water damage affected your life? Are you suddenly faced with a mess in your home, due to a water loss? Water damage is one of the most common homeowner’s insurance claims made. Burst pipes, appliance malfunctions and plumbing leaks are just some of the causes that can bring water damage. Experiencing a water loss can be frightening and overwhelming, you may not know where to begin. The best thing you can do is to stay calm and to call someone right away.

It is imperative that you call a professional right away. Do not want to make that phone call. You want to protect your home from further damage. You may be saying to yourself, that’s great but who do I call? There are two phone calls that need to be made very quickly.

The first call you want to make is to your insurance company. Your insurance agent will guide you in the process. They will be able to confirm your coverage and make recommendations on mitigation companies that can repair your home. The second phone call that you must make is to a qualified mitigation company.  These are the people who will restore your home and take care of your water damage.

How Do I Find the Right Mitigation Company?

Woman holding a phone

Water mitigation is defined as the process of reducing or preventing the amount of water damage that happens after a water loss. You will want to hire a qualified mitigation company to repair your home. You need to be somewhat cautious when hiring a mitigation company. Choose a reputable company that is licensed in their work.

What should you look for in a water mitigation company? 

Fans on a floor

Just like any important decision, you will want to make sure the company you choose meets certain criteria. When making your decision consider the following…

  • Do they work with most insurance carriers?

  • Are they licensed and insured?

  • Are they IICRC certified?

  • Are they in good standing with the BBB? ( Better Business Bureau)

  • Do the employees hold current certifications in their field?

  • How many years of experience does the company have in water mitigation?

As the customer, you have the right to hire the mitigation company of your choice. However, there are benefits to choosing a company that your insurance recommends.

Don’t let a water loss bring you down. The professionals at ServiceMaster Restoration are here to help you. Offering emergency water mitigation services and on-call 24 hours, 7 days a week. No loss is too big for us to handle. Give us a call today.

(704) 324-8528