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About Us

Meet Our Pocatello Restoration Team

Justin & Diana Houts -Co-Founders:

Owners​​

At 8 years old, Justin started helping his dad with construction projects, and he was sold. As he moved through school and into early adulthood he stayed with the family business. Justin & Diana met, while Diana was working as an insurance agent. They married and a couple of years later the local ServiceMaster was looking for an experienced Construction Technician. Justin worked as a Construction Technician for a time and was then promoted to Large Loss Coordinator. Then the big move to Idaho came! ServiceMaster in Idaho Falls hired Justin as the Construction Superintendent and Diana continued in insurance. When the Idaho Falls & Pocatello ServiceMaster franchises were put up for sale Justin & Diana jumped at the chance to buy.

We are very grateful for the opportunity we have been given. Being able to help people put the pieces back together after a disaster brings us joy, knowing we have helped someone through a difficult time.

Company Purpose Statement: Serving others so LIVES are enhanced! Company Values: Integrity / Consistency / Gratitude

Justin has completed the following IICRC classes:

  • Applied Structural Dying
  • Fire & Smoke Damage Restoration
  • Odor Control
  • Water Damage Restoration
  • Waer Restoration Technician

CERTIFICATIONS HELD BY MEMBERS OF OUR NATURAL DISASTER CLEANUP COMPANY:

  • Water Damage Restoration (WRT)

  • Color Repair

  • Fire & Smoke Restoration

  • Carpet Cleaning

  • Journeyman Water Restorer

  • Master Water Restorer

  • Health & Safety

  • Applied Structural Drying (ASD)

  • Odor Control

  • Applied Microbial Remediation (AMRT)

  • CPT Repair & Reinstallation

  • Journeyman Fire & Smoke Restorer

  • Journeyman Textile Cleaner

  • Master Textile Cleaner

  • Upholstery & Fabric Cleaning

  • Asbestos Supervisor

Professional Services

ServiceMaster Fire & Water Restoration offers expert quality restoration and cleaning services, including: on-location fire restoration, water mitigation and drying services, mold remediation, smoke and odor removal, hoarding and trauma cleanup. We also offer textile cleaning.

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