Water damage in Metairie comes from directions many homeowners never plan for, from the storms overhead to the shifting ground beneath the slab. ServiceMaster Elite Cleaning Services provides water damage restoration in Metairie around the clock, where a trained local crew is on the way whenever you call. Our technicians locate the moisture, extract standing water, dry the structure, and document every reading, keeping you informed the whole way through. Homeowners across Jefferson Parish and the Greater New Orleans area have trusted us through storm flooding, slab leaks, and everyday plumbing failures, backed by more than 65 years of ServiceMaster experience. When your home takes on water, we bring the equipment and the local knowledge to set it right.
Water damage in your Metairie home? Call ServiceMaster Elite Cleaning Services anytime. We're here 24/7.
Need Water Removal or Flood Cleanup in Metairie, LA?
Water damage in Metairie homes usually comes from one of three sources, and we handle all of them. The first is storm flooding. Most of Metairie sits below sea level in what locals call the bowl, and Hurricane Katrina showed how serious that flooding can get here. The second is slab leaks. Metairie was built on reclaimed swampland, and the ground beneath it keeps settling, which cracks the rigid pipes that run under a slab foundation. The third is crawl space and raised-home humidity, a year-round problem tied to the high water table and the Gulf Coast climate. We respond to all three with advanced extraction equipment, structural drying, and full documentation, backed by 65-plus years of ServiceMaster experience across Metairie and Jefferson Parish.
Hurricane & Storm Flood Cleanup
Storm flooding is the water risk Metairie knows best, and its low-lying geography is why. Most of the area sits two to seven feet below sea level, so rainwater collects in the bowl and has to be pumped out. When Katrina hit, that system was overwhelmed in several ways at once. Rainwater filled the bowl faster than it could drain, canal water backed in from Lake Pontchartrain, and floodwater crept through streets in Old Metairie. Roughly a third to half of Metairie homes flooded as a result. We respond to storm events with truck-mounted extraction, remove contaminated water, and dry the structure while documenting the loss. Hurricane water damage restoration also means cleaning and disinfecting, since floodwater carries contaminants you don't want left behind.
Slab Leak Water Damage Restoration
Slab leaks are a more serious concern in Metairie than in most markets, and the ground itself is the reason. The area's former swampland was drained for development, and the peat layer underneath keeps compacting over time. As that ground settles unevenly, the rigid pipes running beneath a slab foundation can crack or pull apart at the joints. Water then escapes under the slab, where it spreads out of sight and can go unnoticed for weeks. Our slab leak water cleanup starts with locating the source, then extraction and targeted drying to pull moisture out from under and around the foundation. Catching a slab leak early keeps a plumbing problem from becoming a foundation problem.
Crawl Space & Humidity-Related Water Cleanup
Crawl space moisture is the year-round call that has nothing to do with a storm. Many Metairie homes, especially older raised ones, deal with humidity and mold in their crawl spaces, driven by the high water table and the humid Gulf Coast air. Warm, damp air settles under the home and condenses on cooler framing, so the space stays wet long enough to feed mold and rot. Our crew addresses this with extraction, drying, and moisture monitoring, then cleaning and disinfecting where mold has started. Left alone, a damp crawl space works its way into floor joists and subfloor over time. Handling the moisture early is what keeps it from reaching the living space above.
24/7 Emergency Response
Slab Leak & Foundation-Related Water Damage Expertise
Advanced Moisture Detection & Drying Equipment
65+ Years of Trusted, 24/7 Local Service
Why Water Damage Can't Wait in Metairie Homes
Water damage compounds by the hour, and southeast Louisiana's humidity speeds the whole timeline along.
Within the first hour: Water from a storm, a slab leak, or a burst pipe spreads across floors and down into crawl spaces, soaking into drywall and framing before you've had a chance to react.
Within 24 hours: Wet materials begin breaking down, and mold risk sets in fast in this humid climate, often in the drywall and framing nearest the water source.
Within days: A slab leak left unaddressed can wash away the soil supporting your foundation, turning a plumbing issue into a structural one. That risk runs higher here, given the area's ongoing ground settlement.
Acting fast often decides whether your floors, framing, and belongings can be dried and saved or have to be replaced.
What to Do Immediately After Water Damage in Your Metairie Home
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1Step 1Shut off the water source
If a burst pipe or slab leak is behind the damage, close your main water valve. Stopping the flow at the source is the single most important thing you can do to limit how far the water spreads.
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2Step 2Stay off flooded streets
If storm flooding is the cause, don't walk or drive through it. Floodwater is often deeper and more dangerous than it looks, and it can hide hazards underneath.
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3Step 3Document the damage for insurance
Photograph and record the affected areas and belongings before you move anything. Solid documentation supports your claim and helps you recover more of the loss.
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4Step 4Call ServiceMaster Elite Cleaning Services
Once you're safe and the damage is documented, reach out to schedule emergency water extraction and drying. The sooner mitigation starts, the less the damage spreads.
Worked through in order, these steps protect your safety and your home, and our crew handles the rest.
When to Call for Professional Water Damage Restoration in Metairie
If you need immediate water damage restoration in Metairie, call ServiceMaster Elite Cleaning Services. Our crews respond 24/7 across Metairie, Jefferson Parish, and the Greater New Orleans area with the training and equipment for emergency water removal, slab leak water cleanup, flood damage restoration, and full water damage cleanup, from the first extraction through the final repair. Call any hour, and we'll help you get your home dry and back to normal.
