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When you have water damage in Portland, Oregon you need help – fast! ServiceMaster of Portland serves the greater Portland Metro area with professional water damage restoration and mitigation services. Our team of technicians will arrive on site promptly and begin the restoration process immediately so that you can get your property back to pre-loss condition as soon as possible. We know that dealing with water damage can be stressful, that’s why we provide complete transparency about the water damage restoration process. We’ll go over the custom restoration plan we’ve designed with you and your unique situation in mind. We want you to know what’s going on!

Our Process

Step 1 – Assessment

The first thing we do upon arrival is assess all damages that have happened due to the water or flooding damage. Our trained technicians will do a complete walk through of the area and take note of any and all damage that has occurred. Whether your moisture damage came from an overflowing appliance, a broken pipe, a sewage backup, or a flooded basement, our team can do it all.

Step 2 – Contents Restoration

If a number of your personal belongings have been affected by the water damage, then we may pack and store them and do restoration off site. We keep your belongings in a climate controlled facility and restore them to the best of our ability. We provide you with a personalized digital tracking system so you know where you personal items are at all times. Then, we return your items to you fully restored.

Step 3 – Moisture Removal

We remove all standing water that you can visibly see with state-of-the-art equipment. Then, we use industrial strength dryers and air movers to dry the area completely. Next, we use dehumidifiers to extract all moisture from the air that you may not be able to see. With special moisture detection devices, we make sure that all moisture is gone from the affected area. This ensures that mold does not grow!

Step 4 – Mold Remediation and Removal

Mold damage often accompanies water damage. If you don’t call a water damage restoration company to come resolve the issue within 48 hours of the damage occurring, mold can take hold. Mold thrives in warm, wet conditions. Water damage inside your home or business is the perfect atmosphere for mold to make a new home! Don’t let this happen. Always call a water damage cleanup company right away when you suspect water damage at your Portland home or business.

Step 5 – Resolution

Peace of mind at last! Once our job is done, we’ll wrap up with you and make sure everything is up to your standards. We pride ourselves on customer satisfaction (read our testimonials!), so we want to make sure that you’re happy with your home or business after we’ve completed the restoration process.

Contact us today if you suspect water damage!