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REVIEWS FOR ServiceMaster Restoration Services - Concord FROM PEOPLE LIKE YOU

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    "Hector H is very pleasant and did a great job assessing the water damage and getting things under control. We felt reassured by his professionalism and expertise. He worked quietly and diligently as he inspected the water damage using meters, probes and other instruments to measure the degree of moisture and humidity. Hector kept us informed answering any questions as he continued explaining and showing us his findings and recommendations for correction. We were impressed how quickly Hector H took control of the situation by working quickly and efficiently removing old water soaked padding and debris and setting up equipment to dehumidify and air dry affected areas. His work is organized and he displays professional competence; we felt very confident as he labeled and documented areas of concern then hooked up the equipment and encouraged our questions and/or comments. He has a great attitude and work ethic and reviewed the brochure with us about next steps in this process. We feel lucky that Hector H was the guy that came to handled our crisis. He quickly got the situation under control, assessed, it, show us the problems identified by the meters , probes data ect... set goals with us and explained the interventions and using equipment to dry out our home. He put emphasis on safety and precautions as being paramount in safe and effective correction; as we reviewed the brochure noting numbers to call him or the company in case of emergency or immediate concern. Hector was just as pleasant and reassuring when he was leaving as he was when he walked in our door. I hope if we ever have a water crisis again we can have Hector H service us. He is and was the ultimate SERVICEMASTER! Please be sure to share this review with him so he knows how much we appreciate him and his expertise. Sincerely, Yvonne and Joe Prince 510-245-2913"

    Hector H. Hercules, CA