"Service Master was phenomenal in both their service and expertise. The job had several different contractors who worked in our home under Service Master, and without exception, they exceeded our expectations. Everyone was timely, professional, and communicative about where we were in each step of the process."
Jean Nicholas Medford, OR
"When our house burned 2 years ago, Tom and his team did a great job! Tom is on top of it and is super appreciated."
Amy Stout Medford, OR
"Tom has been very helpful and knowledgeable. It's been nice working with him. He's efficient and attentive. Great company and they provide really good service!"
Jeff Smith Medford, OR
"to finish. We have many animals, and they were accommodating and respectful with them all. The work was timely and professional. I don’t want to forget to thank Shannon in the office for navigating the insurance payment bureaucracy! We are very satisfied customers. Thanks, ServiceMaster, and we will definitely refer you to others."
Marty S Medford, OR
"Quick and easy. They were on site so fast after the initial call to insurance. I have heard of these things happening, it's another thing entirely when it's happening to you. Its an everyday occurrence for these folks, obviously since this is what they do. We were amazed at how quick they arrived and took care of everything."
Con Brennan Medford, OR
"By far the best experience I’ve had in scheduling a full-service carpet & upholstery cleaning. This particular ServiceMaster team went above and beyond to help me get back to feeling like my home was mine and not overrun by dog, dirt and kid germs. I probably sound like a ridiculous germaphobe, and that’s fine, but once in a while, I like to do a complete overhaul on the floors and furniture, and my home was well past due. This particular appointment was far more important, seeing as my daughter kept having recurring health issues and I knew it had everything to do with dust, mites and whatever various critters could have been lurking in our carpets and furniture. I reached out to them, desperate for help with the matter, and Rich was so kind, knowledgeable and shared my sense of urgency in the matter. He and Branden came out that same day for an inspection of our space and got right back to me with a quote. That afternoon, we were on the books and scheduled for the same week. They were friendly and communicative with the plan and were so helpful and easy to coordinate with. My family and I were leaving out of town, and I was worried it would be an issue getting everything set up for them to arrive and us to hit the road, but it was the complete opposite! They took my large area rugs and, upon returning from our trip, they delivered them right to our front door, nicely wrapped and ready for us to roll out. The relief I felt to have contacted a company that understood my family's need for their restorative work was beyond anything I could have expressed. We are so grateful for everything they did and the amazing job they did in cleaning our carpets, upholstery and area rugs. I’m happy to say that since their visit, my daughter has had no recurring health issues and she’s back to being the lively & wild little girl we missed so much! Thank you, Rich! Thank you, Branden! And thank you, everyone, who had a part in making our appointment happen. I appreciate you all so much! You have my business and my recommendation from now on!"
ALEINA RODRIGUEZ Medford, OR
"We are currently working with Service Master, so far so good! We feel heard, respected, and like we have support going through this tragedy. In full transparency a couple things have been broken but like with any moving company I look at that is par for the course. They do aim to take extreme care and are very attentive to us as a client. I will add a more extensive review after this process is over. X"
Mia Marie Medford, OR
"Due to an unexpected water leak in my kitchen I needed help and fast. Tim and Mike from Service Master made the whole process easy and convenient and the work they did was amazing! Very happy to have my kitchen back. Thank you Service Master"
Brent Espinosa Medford, OR
"ServiceMaster of Medford was amazing when we had a fire in our home. They were very professional and caring to our needs. They treated us as if our belongings were their own. The staff that came to our house treated us like family. Alec Smith was very responsive to all our needs and questions we had. Very personable and easy to work with."
Lisa Joss Medford, OR
"I have had nothing but outstanding service form Service Masters. They were prompt, courteous and anticipated my every need after my house fire. The worked perfectly with the insurance company. My household items were cleaned, smoke free and nothing was broken after being in storage for over a year. I recommend Service Master to everyone as I would not go anywhere else.
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Fire damage cleanup & repair, Mold remediation, Water damage-related cleanup & repair, Service not listed"
Jim Hatton Medford, OR
