Open Accessibility Menu
Hide

REVIEWS FOR ServiceMaster of Roanoke FROM PEOPLE LIKE YOU

Write a Review Cancel
    Please select your rating.
  • Please enter a name for display.
  • Please enter your city name.
  • Please select your state.
  • Please enter your review.
  • "I have spoken with Jesse McLendon several times over the past few months. He is knowledgeable about his company and their services and genuinely cares about his customers and their outcome. I strongly feel that ServiceMaster Restore will take care of your situation when in need."

    Bill Morse Roanoke, VA
  • "Manny and his crew were very professional and thorough helping me when my house flooded due to plumbing issues. They were prompt and extremely helpful. I highly recommend this company for any of your needs."

    Michael R. Waid Salem, VA
  • Very knowledgeable. Very detail oriented. Was very professional and did great job

    "Very knowledgeable. Very detail oriented. Was very professional and did great job."

    DL Roanoke, VA
  • "Manny and his crew did a wonderful job the basement is cleaner than it's ever been they are such great palace to work with thank you"

    Boledn Diane Roanoke, VA
  • "It has been a very Pleasant experience and I will sleep well tonight. That says a lot. I hope that the next group will be just as nice as the crews that I have had the pleasure of working with at Service master. They will be recommended by me. I left to go to the store while the crew was on site this is how comfortable I felt with Manny and his helper. Manny explained every detail to me and did a walk thru with me after all his work is complete."

    Naomi Weinwurm Roanoke, VA
  • "I have had the pleasure of meeting Manny and crew. They are very professional and thorough helping me when I had a pipe bust, flooding my Master Bedroom, Master Bathroom, Kitchen and Laundry room.. I would highly recommend this 5 star Company all of the way!!!! ***** Thank you Service Master, Manny. and helper…"

    Shannon L Bare Blue Ridge, VA
  • "Awesome people to work with."

    Kathy Weaver Blacksburg, VA
  • "I really and appreciate the hard work and expertise of Leslie, Manny, Malik, Carolyn and Tracy! Thank you and God Bless!"

  • "I thought that Service Master did a good job. They were very good at answering all my questions. Very patient with my questions. They took into thought that my house was being torn up and what affect it has on my family. Now if I could get my insurance to do the same LOL. Thank you for helping through the process."

    Darla Miller Floyd, VA
  • "We had exception service from beginning to end! Our job was a large one, involving multiple rooms, and the two teams who helped over multiple days—John/Logan and Manny/Greg—were exceptional. They protected our belongings, took care to document with photos every stage of the work, touched base frequently to show the process/progress, and in general treated our home as carefully as if we were family. The two leads/supervisors Leslie and Brad were equally phenomenal, helping liaison with homeowners insurance and making sure the jobs were done exceptionally well. As awful as the situation is to have such issues in your home, it was a relief to work with such professionals. I cannot recommend the workmanship, attention to detail, and simple kindness and courtesy enough."

    Kate M Radford, VA
  • Great job. Very careful & efficient. Went the extra mile

    "Great job. Very careful & efficient. Went the extra mile! Margo Mayo"

    Manny Oneal Roanoke, VA
  • "I was more than satisfied with with the work of service masters and would highly recommend them they are very helpful and honest people!"

    Donna Noel Martinsville, VA
  • Manny O'Neal arrived less than 24 hours after incident occurred. They evaluated my basement and started work immediately. Also suggested a packing company to pack and remove personal belongings. Manny was very professional and made sure I understood the

    "My parents needed your company's service in 2017 and I was pleased with experience then."

    Greg Yonce Hillsville, VA
  • Great service!

    "Manny and his team were exceptional. He answered all of my questions thoroughly and kindly. He was patient and explained the whole process well. He even went above and beyond and brought my trash can in from the curb for me after I went to work. I can’t say enough good things! Thank you for your service!"

    L. Shelton Roanoke, VA
  • "Leslie,John,Logan very professional packing out my man cave they took time to wrap my belongings took almost a week too dry out the room I very pleased with everything"

    wesley Christiansburg, VA
  • Excellent Service, very knowledgeable for best approach!

    "Excellent service very happy with the way things have gone thus far."

    Joe Graninger Martinsville, VA
  • Manny and his crew worked hard and kept me informed of everything they were doing. They went above and beyond what was expected.

    "Had water damage in finished basement area from a hot water heater issue. Serve Master came in and assessed the damage and removed personal items along with damage from the leak, and took very good care doing it."

    Greg Yonce HILLSVILLE, VA
  • "Great service and quick response the crew that arrived today was Manny and Derrick, very professional and knowledgeable my stress was over the roof and before I left they had explained everything to me in great detail. 5 stars not enough to give these two gentleman"

    Linda Leedy Riner, VA
  • "Manny did a great job. He knows what he’s doing and is really good at explaining what going on. I would recommend Manny for any job. The company is very fortunate to have him. He gets top numbers from me."

    Debra Quesenberry Vinton, VA
  • "Manny O’Neal came out today to get us started in the remediation process after our house flooded. He took his time in explaining everything to us and answered our many questions. He was extremely kind and helpful. I feel comfortable knowing he is managing and aiding us in getting our house ready for repairs so we don’t have mold and further damage. He is very knowledgeable. He came out to our house in a very timely manner, even though they are super busy he made the time to help us. He went over and beyond while he was here and never rushed us. Also, shout out to Leslie who is also very helpful and nice. He explains things well and helped get us started with Manny. We appreciate you both very much!"

    Jen & Larry Roanoke, VA
  • "Manny O’Neal is the best man for any job. He tells you what is wrong shows you tells you what he is going to do to fix it shows you the work is done and ask if you have any questions. Manny is an assistant to your company and would be to any company. He is your shining star. He deserves a raise. You should have him teaching customer service. Brad knows his job he is a good person. I think there should be some additional training. I had a hard time understanding some of staff over phone."

    Debbie Quessenberry Vinton, VA
  • "Great worker explained everything answered my questions"

    Alan loving Clifton forge, VA
  • Supervisor started the process quickly

    "I heard from the supervisor Brad, the day after I spoke with my home insurance. He was on time knew what he was looking for and had a plan quickly. The crew was on time did their job and was out of our house and left the area clean. I hate needing this service but if you need the service these folks are professionals."

    Bill L Rocky Mount, VA
  • Fantastic Job well done.

    "Those guys were very excellent in all they did. Very professional, very caring and very nice. a job well done."

    Sandra J Sherman Roanoke, VA
  • Homeowners insurance claim.

    "On time for original visit and job days. Courteous, and kept us informed of what was happening and what was going to take place."

    Manny Salem, VA
  • Manny & David were efficient, thorough and kept me constantly advised about me about they were doing.

    "Their professionalism and knowledge were very impressive."

    Royce Glennwood Lookabill Draper, VA
  • Fantastic service!

    "Manny from Service Master is superb! Incredibly knowledgeable and very friendly. He was very reassuring and extremely thorough in his initial assessment. He answered all of my questions and was patient and pleasant. He has continued to check in on the progress and I feel confident in his workmanship. He made a difficult situation so much better."

    Melanie Porterfield Roanoke, VA
  • Wonderful crew

    "Teresa, Donald, Mike and Al did a fantastic job of tearing out water damaged materials and emplaning dehumidifier equipment. They were courteous and vey efficient- cleared out several rooms in half a day. They were careful and extremely neat. A friendly group who worked well together and were very kind to my family. Thank you!"

    Melanie Porterfield Roanoke, VA
  • Tenaciously Attentive

    "At our worst hour, on Christmas Day, we found our 26-year home to be actively flooded from attic to basement on the back side of the house. The ServiceMaster representatives, Brad and Manny, tag teamed together to dry out our home and to remove the water damaged materials. The best part of the service was the consistent and thorough communication to us at all times throughout the weeks of their work. And they were understanding of protecting our irreplaceable treasures, footprints on the wall of our infant grandchildren that cannot be replicated. Thank you!"

    Combs Family Roanoke, VA
  • "John and his crew were on time, professional and did a good job on water damage remediation. I appreciated the good communication and care they took with the demo work and considering for my home."

    Gail Blue Ridge, VA
  • "He was great, very detailed and took time to survey everything. Nice nature and respectful behavior."

    Manny Roanoke, VA
  • Outstanding Work A+

    "We had a busted water pipe in the bathroom wall upstairs that went through the walls...ServiceMaster came, Mammy did the first assistment, came back with the crew, Anna, William and a few more gentlemen, and for three days work diligently, always keeping myself and my husband up to date on everything, also cleaning up aft er everthing they did. they are professional, caring and always wanting to make sure we are understanding the process, and that we are pleased through all the process. Thanks to all of you!!!!"

    Vicki Hudson Roanoke, VA
  • "Manny is very professional. He checks everything in detail to make sure nothing is missed . He takes time to evaluate the situation. He always promptly returns phone calls and messages. He also makes you feel valuable. We are very happy with his service."

    Manny Roanoke, VA
  • "Manni was fast to arrive to evaluate the damage even though they were busy. Bernie was personable, efficient and did an exceptional job on cleaning and sanitizing. Overall would suggest and recommend."

    John Kanzler Roanoke, VA
  • "Landon and Eric did an Amazing Job! Very Professional Then a follow -up call by Manny. So appreciated his visit relieving stress. Thank you!"

    Amy Bowling Roanoke, VA
  • PP0019713799

    "Manny Oneal was the production supervisor for cleaning up my family room after a burst pipe incident. He was great. He explained the process thoroughly, constantly followed up with me and daily monitored the progress. He and his team meticulously cleaned up the basement and have it ready for the contractor to restore the flooring and walls. I would be happy to recommend Manny and his team in any future work"

    Ron Lovett Wirtz, VA
  • "We are very happy with service master. Manny , Bernie and all other people I have met are awesome. They all are so helpful and professional. I would highly recommend them. Thank you so much for taking care all our water leakage problem."

    Anna Roanoke, VA
  • "John Issac Did a great job. explained what he was doing & very friendly."

    Virginia Harris Bedford, VA
  • Great job

    "Manny. Landon and Bradford were very efficient and professional when unloading the pod. Enjoyed meeting and talking with them. ServiceMasters should hire more like them. Also want to thank you for all tor help and guidance thru this trying time. Meant so much to know you were looking out for my best interest. Thank you again!"

    Linda Riner, VA
  • "Very satisfied thanks😀"

    Frank Mitchell Martinsville, VA
  • ServiceMaster was there when we needed them! After a water pipe broke in our ceiling, we needed help fast! ServiceMaster provided immediate emergency cleanup and has returned several times to follow-up on many details that couldn't be done immediately.

    "ServiceMaster has done an excellent job for us. They came quickly and stayed for several hours until the immediate crisis (water from a broken pipe) was under control. They have been back several times to follow up on details that couldn't be done that first night. Manny and his crews, John and Sterling and Landon and Matthew were amazing! They came prepared and knew exactly what to do. They worked HARD to get the water cleaned up and remove heavy, waterlogged, dripping carpet from our home. They were courteous and respectful the entire time, and worked well together as a team. They called and/or showed up on time. They were very patient and answered many questions we had about the entire cleanup process. They read our feelings well and were understanding and encouraging when we were totally overwhelmed. They cleaned up after themselves and left no mess in the driveway. These guys were remarkable! They knew exactly how to keep a horrible situation from turning into a total disaster. I can't thank them enough for coming to our rescue in a timely, caring, and professional way."

    Susan ROANOKE, VA
  • N/A

    "Very professional and friendly. answered all the questions that we had about our issue. They made sure the job was done to our satisfaction."

    Shawn Kane Bunker Hill, WV
  • Great service.

    "Great work, courtesy and professionalism. Manny, Landon and Juan among others were very professional and caring. Thank you ServiceMaster!"

    Clarence E. Simington Jr. Martinsville, VA
  • "Manny from ServiceMASTER was prompt and professional when dealing with my water crisis. During a stressful time he helped by communicating the steps to restore the damage with confidence and a caring attitude. Thank you!"

    Colleen Perkins Hardy, VA
  • "Brian and Shawn are remarkable young men hard working polite respectful we enjoyed them and they did a great job. Manny was most helpful and informative. Guided us thru the whole procedure efficiently."

    Donna glinin Moneta va, VA
  • "Very attentive on site and very cooperative with client. Helpful and nice to work with"

  • "We so appreciated how quickly Manny & team were able to get to us and handle the cleanup & drying of our ceiling after a plumbing emergency! They were professional & personable, and we were thankful for their efficiency as well as their cheerful dispositions! We know who to call if we end up with a mess on our hands anytime in the future. Two thumbs up!"

    JL Salem, VA
  • "Manny Oneal and the guys did a great job!"

  • "I had an amazing experience with servicemaster!"

  • "Great job"

    Natasha Nelson Roanoke, VA
  • excellent

    "I was completely satisfied"

    Carlos Colon Salem, VA
  • "Best service I’ve ever had Shawn and Manny showed up the day I called and walked me through the process. These two men are are asset to your company give them a raise thank you again for quick and great service."

    Donald Shonkwiler Vinton, VA
  • "Manny was very professional, informative and helpful."

    Dorothy Martin Martinsville, VA
  • Thank you for a quick response I enjoyed getting to know your professional and friendly staff

    "I could have not asked for a better crew. Everyone was so understanding and friendly. Manny was such a knowledgeable and great person. He makes Service Master the great company it is. Shawn is new to your company and he was so helpful. I’m sorry that I did not get the other gentleman’s name but he also was polite and helpful. They all went above my expectations and give them a bonus. They were fast and efficient"

    Debbie Byrd Roanoke, VA
  • Highly recommend! Wonderful experience!

    "Manny and his entire team were wonderful in the midst of our fire damage/cleanup. They answered all of my questions and showed up timely each day to work. The cleanup crew was especially fantastic….especially Mailyn. So much attention to detail and our home is cleaner than ever! Thank you for such a great experience!! Highly recommend!"

    Brie N Roanoke, VA