Compassionate and Professional!
"I want to say thank you so much to Wes & Jesus from the Austin location that are helping with the pipe burst at my apartment and the flooding that occurred. They have come in and helped with my belongings and have been professional and so courteous. I have lost a lot, but their compassion and professional expertise in this situation has been phenomenal!"
Connie B. Austin, TX
Thank you
"šJesus and his crew went above and beyond"
Flood mitigation
"I had the pleasure of meeting both Dillon and Jordan after our washing machine flooded our upstairs unit. They managed to dry our place out quick and clean."
Jacob A. San Marcos, TX
Water Damage
"
I had water damage; the house was a mess. The ServiceMaster technicians were such nice friendly people. They told me daily what time I could expect them, and they showed up on time.
A supervisor (Angel Guillen), called me almost every day to check on things, and he stopped by throughout the week and they were here to check on the progress and how I was feeling about how things were going. As the technicians did all the work to clear the water, cut drywall, pull up carpet and wood flooring they cleaned up behind themselves as they worked, not waiting until the end of the day. It was never chaotic; they were very organized and knew what they were doing. Every evening my house was intact, and I never felt like I was living in a war zone from a mess.
I would highly recommend them.
"
John & Connie Nagy Austin, TX
"Very professional service, very punctual and hard working. Did what I consider a very good job in cleaning up the water damage at my house and provided good communication with a very professional attitude."
Jose Acuna Austin, TX
"Jeff and his crew did an excellent job on my home in 2022. Jeff was prompt, professional, knowledgeable about remediation, and honest. Jeff followed up and brought the equipment back out when I inadvertently applied peroxide when ran under the floor. Jeff was very easy to deal with. I would use Jeff's company again, but hopefully I won't have the need. I highly recommend this company."
Jan Johnson Austin, TX
"They are highly professional, communicates very promptly. Any issues will be addressed immediately and completed in the given time frame with no Hazzell."
Sushma Austin, TX
"Thank you SM crew for all the help with restoration work at our house. Jesus the manager was very responsive and helpful throughout the process which helped me greatly in managing work and repairs at home. The crew members, Ramon and team, were amazing. They worked extremely hard and spent many hours repairing the damage they were tasked to restore. It was not supposed to be easy to live and work out of a home while the repairs were in progress but thanks to Jesus and team who were transparent in explaining what the process entailed, knowledgeable in understanding what's right for the house, respectful in understanding my schedule, and professional in how they handled the repairs and how well they respected the property."
Jay Round Rock, TX
