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Continuing Education

As the nation’s leading provider of 24/7/365 disaster restoration services, ServiceMaster DSI is committed to providing Insurance Professionals free accredited Continuing Education (CE) courses because we understand the importance of keeping up with education, technology, and practices.

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ServiceMaster DSI holds a wide variety of well-researched classes ranging from a classroom ethics course to general property/casualty disaster restoration courses. Some of the classes that we offer are:

  • Ethics (3 ETH Credits): Ethics – If You Don’t Live It, You Don’t Believe It is a 3-hour presentation designed to educate you and your staff about decision making. In this class, you will learn how moral and ethical decision making is part of our everyday lives.
  • Insurance Fraud (3 GEN Credits): Insurance Fraud is a 3-hour training program designed to educate insurance professionals on the history, laws, and statistics relating to insurance fraud.
  • Mold Remediation (3 GEN Credits): Mold Remediation is a 3-hour course that explains misconceptions of mold, the life cycle of mold, and procedures needed to properly remediate a mold loss.
  • Smoke and Odor Damage Mitigation (3 GEN Credits): Smoke and Odor Mitigation is a 3-hour course that looks at the procedures needed to properly mitigate a smoke or odor loss. This course dives into misconceptions of mitigation, compares single and complex fires, how soot and smoke can cause more damage than the fire itself, and gives examples of the proper things to do in a smoke and odor damage mitigation situation to save money for the customer and insurance company.
  • Subrogation Reporting on Mitigation Claims (3 GEN Credits): Subrogation is a 3-hour course designed to educate insurance professionals about how the training and experience of a professional mitigation/restoration company can help insurance companies with their subrogation efforts.
  • (NEW) Surviving a Business Disaster (3 GEN Credits): Surviving a Business Disaster is a three-hour course that examines what happens when a disaster occurs in a business and the importance of having a plan in place prior to the disaster event.
  • Trauma and Bio-Hazard Losses (4 GEN Credits): Trauma and Bio-Hazards Losses is a four-hour course designed to teach insurance professionals when to request trauma and bio-hazard cleaning services and how to set some customer expectations based on this type of trauma and difficulty of its removal.
  • Water Damage Mitigation (3 GEN Credits): Water Damage Mitigation is a three-hour course that looks at the misconceptions of mitigation, the benefits of mitigating a loss early, and procedures needed to properly mitigate a water loss.

All of our classes meet all state property/casualty continuing education renewal requirements to keep your license active in the appropriate state you reside in.

State regulations require you to sign in before class, sign out after class, and stay for the duration of the class to receive CE credit. For credit processing purposes, please bring your National Producer Number with you to class. After your credits have been processed, credits will appear on your online transcript or certificates of completion will be distributed by your ServiceMaster DSI Account Executive.

Questions? Contact the ServiceMaster DSI CE Department by calling 844-413-3130 or email

View Upcoming Courses Here!