Your business deserves the best. That means the standard response programs of the past simply won’t cut it. Other programs simply offer pre-approved pricing, fast response, and a dedicated account manager. At SRM, we believe that should be the bare minimum and offer our clients this and so much more. You and your business deserve a proactive partner that will be there before disaster strikes to help you best prepare. We also offer advanced, innovative processes that can handle losses of all sizes, along with the equipment and personnel needed to handle the largest recovery jobs.
Our program is different because we offer the following:
A True Partnership Program – We work closely with our clients so that we can accurately plan ahead and respond. We also offer customized advanced weather notifications, power and fuel procurement, advanced resource and equipment staging, and more.
Scalable “Reach-Back” Capabilities – SRM sets ourselves apart from our competitors simply by having more locations, more first responders, more employees, and more equipment, allowing us to quickly respond when you need us most.
Centralized Process – Many years of experience have allowed us to develop our process to meet the very specific needs of our commercial property clients.
Equipped for Major & Minor Recoveries – We worked to engineer the best solution for our clients. We recognized that in order for a solution to truly revolutionize how multi-location restorations of both large and smaller-scale were managed, we needed to create a world-class centralized management system. The resulting management system simplifies vendor management, provides a single source provider across all locations and loss sizes and provides easier coordination across locations when an area-wide event impacts multiple facilities. In addition, SRM has extensive knowledge and experience in the commercial insurance claim process. This expertise is utilized on every single loss you may experience no matter what the cause or where the location is.
We solve issues by minimizing confusion, reducing stress, and saving you time by utilizing a centralized management system that provides exact consistency and quality on every loss, no matter the location or the size. From a $1,000 toilet overflow to a $10M fire, you can be confident you receive the highest quality service, expert management, and the same invoice format. This consistency maximizes your time and efficiency while providing the best quality service possible.
With these features and more, SRM is proud to offer our clients the industry’s highest priority response program. We developed every aspect of this program with our clients' needs in mind, from property preparation and planning to establish lines of communication for when threats arise.