Why ServiceMaster of Seattle?

Because We’re Committed to Guiding You from Crisis to Resolution

Since 1984, ServiceMaster of Seattle has held strong to our core value of providing restoration services with the utmost integrity and understanding. We invest in our customer relationships and work directly and collaboratively with our customers to provide the optimal solution.

Available 24/7 every day of the year, the experts at ServiceMaster of Seattle work to get the job done right and stay by your side until you’re satisfied with the results.

• We are supportive. We understand that disasters are a time of uncertainty. Since we’ve experienced it all before, we help guide our customers through these unsettling times, providing support and guidance from beginning to end.
• We are genuine. We provide the care, understanding, and integrity our customers deserve.
• We are experts. We wrote the playbook, continually set the industry standards, and know how to do it best.
• We are committed. We have an unwavering commitment to working with our customers throughout the process, doing what we say we'll do, and following up to ensure satisfaction.
• We are accessible. We’re available 24/7 every day of the year to ease confusion and provide understanding throughout every step of the process.

Comprehensive Training & Certification

Being the best in the business starts with having highly-trained professionals. In our 20,000 square foot state-of-the-art training facility in Memphis, Tennessee, we provide comprehensive training for all employees, as well as ongoing training for franchise owners and staff.

Greater Preparedness Through Our Large Loss Disaster Operations Center

Our Disaster Operations Center (DOC) tracks weather trends and potentially catastrophic events that may severely impact homes or businesses across wide geographic areas. Thanks to our national footprint and more than 850 locations, ServiceMaster of Seattle can respond to disasters of any size quickly and efficiently.

Ensuring Customer Satisfaction

Our commitment to customer satisfaction goes beyond industry standards. We've developed several programs to enhance our customer experience and ensure complete satisfaction:

1. Customer Satisfaction Surveys: We actively gather feedback to improve our services. After restoration is complete, we may conduct surveys to better understand our customers' experiences.
2. Quality Assurance Inspections: We perform inspections during and after restoration to ensure our work meets high standards. Any deficiencies are corrected promptly.
3. Follow-up Communication: We follow up to ensure satisfaction and to answer any further questions. Our proactive approach shows our commitment to long-term support.
4. Warranty Programs: Depending on the service, we may offer warranties to provide additional peace of mind and stand behind the quality of our work.
5. Ongoing Support: We provide guidance and assistance throughout and even after the restoration process to ensure our customers feel supported.

These initiatives reflect our dedication to going above and beyond. Our customer-first approach helps restore homes and lives with confidence and peace of mind.

Tell ServiceMaster

We use the Tell ServiceMaster program to survey customers at the end of every job. This feedback helps us improve service, train employees, and ensure customer satisfaction.

Service Level Agreements (SLAs)

Our SLAs are monitored in real-time to ensure we provide the best possible solutions. We consistently maintain industry-leading Net Promoter Score (NPS) ratings that reflect our high service standards.

Don’t just take our word for it. Visit our customer reviews page to see what others have said.

Don’t know what to do next? We do. Call (425) 905-2878 or contact us online today.

• We’re ready to restore your home or business after any disaster.
• Our trained and well-equipped experts respond 24/7/365.
• With you as our priority, we say what we do and do what we say.