"Mary did a great job managing our flooded clinic's redo. Her cleanup crew was terrific."
James C. Renton, WA
"The team was focused in completing the work. They did not lollygag around."
Tanya J. Seattle, WA
"Personable rep made the process as painless as was possible. Spencer was generous with his time and handled my and my tenant's multiple questions."
Dalene K. Seattle, WA
"ServiceMaster did an excellent job and I would recommend them any day."
Bill & Lucy T. Renton, WA
"Everyone was very nice, calming, polite. Great organization. Thanks for successfully drying out my house!"
Susan E. Seattle, WA
"A very quick response and assessment with a plan of action. The care taken to clean up and not leave a mess. Friendly service and good communication with daily check ins and updates."
Eric & Kelly J Seattle, WA
Thank you so much for the great customer service!
"Thank you so much for the great customer service! The technicians were all very kind and did a great job. I would also like ServiceMaster to know that the project manager who handled my mitigation, Shilly Sumampouw, is a great worker. She came over for an inspection on the same day my insurance agent filed a claim and referred ServiceMaster. I didn’t expect such a fast response and was overjoyed that I didn’t have to wait another day for an inspection. She came in smiling, gave us a quick rundown on the process, and gave her honest opinion on what she examined. During the inspection, I could see that she was very thorough, checking walls and floors, and even insisted on checking out the crawl space. I’m very grateful and thankful she did because it was so saturated to the point where an extractor was needed. Not only was her customer service immaculate, her communication was very appreciated. Even though she was very busy, she found the time to call me to update me on the progress and also let me know when appointments fall through/change. On the day the technicians removed the fans, I emailed Shilly to see if she was able to come back for a last inspection because I trusted her work/opinion. And, it’s a good thing I did because she found a spot in the crawl space that wasn’t fully dried. Thank you for doing such a great job! Signed by, A happy customer"
Jamie H. Bellevue, WA
Always Good To Gain The Respect of Our Customers
"Jim was super helpful and responsive working to complete a job that the previous restoration company did not finish. The guys doing the restoration work were quick and effective and left the basement in workable shape until we can get reconstruction done. Would definitely recommend."
Kevin & Tiffany N. Seattle, WA
High Customer Praise
"
When you have an emergency Suzanne was very easy to work with. Put my mind at ease very comforting. The two gentlemen that came to install the equipment and fans were very nice kind. It felt very comfortable having them in my home. The gentleman that came for the removal of the fans was very friendly and also easy to work with. Thank you for a great job well done.
"
Patricia A. Seattle, WA
More Kind Customer Words
"Damar Moore was very professional, congenial, and on top of things. A fair and knowledgeable
man who unlike so many other companies now days, communicated and returned calls 100% of the time, keeping me abreast of how things were going."
Tim O. Everett, WA
