Experiencing residential fire damage is one of the most traumatic events a homeowner can go through. Once the flames are out and the immediate danger has passed, knowing what to do next can make all the difference in the recovery process. Acting quickly and wisely within the first 24 hours can help protect your health, secure your property, and lay the groundwork for restoration.
Here’s a step-by-step guide to navigating those critical first hours, brought to you by ServiceMaster of Anchorage, your trusted restoration experts in Anchorage.
1. Ensure Everyone’s Safety
The most important thing after a fire is making sure everyone is safe. Seek medical attention if anyone experienced smoke inhalation or burns, even if they seem minor. Do not re-enter the property until the fire department has cleared it as safe. Hidden hazards like structural damage or lingering hot spots can pose serious risks.
2. Contact Your Insurance Provider
Notify your homeowner’s insurance company right away to start the claims process. Most insurers require immediate notice of fire damage, and a quick report helps ensure your claim is processed efficiently. Be prepared to provide details about the fire and the extent of the damage.
3. Call a Professional Restoration Company
One of your first calls should be to a certified restoration team like ServiceMaster of Anchorage. We specialize in fire and smoke damage restoration, and our crew is trained to respond quickly and effectively. From boarding up windows to addressing smoke and water damage, we help prevent further deterioration and start the process of making your home livable again. You can reach us at (907) 802-5450 for immediate assistance.
4. Secure the Property
If the fire left your home exposed, take steps to secure it. This may involve boarding up doors or windows and covering roof damage with tarps. A professional restoration team can assist with this to help deter looters, animals, and further weather-related damage.
5. Document the Damage
Take photos and videos of the damage once it's safe to do so. Documenting the condition of each room and listing damaged belongings will help during the insurance claim and restoration process. Don’t throw anything away unless advised by your insurance adjuster.
6. Avoid DIY Cleanup
It may be tempting to begin cleaning up, but fire damage can be hazardous. Soot, smoke residue, and water from extinguishing the fire can be dangerous if not handled properly. Let professionals assess and handle the cleanup with the right tools and protective equipment.
7. Take Care of Immediate Needs
Depending on the severity of the fire, you may need temporary housing. Check with local disaster relief organizations like the Red Cross for assistance. Save all receipts related to emergency living expenses, as they may be covered by your insurance policy.
Call in the Pros at ServiceMaster of Anchorage
When fire turns your life upside down, ServiceMaster of Anchorage is here to help you pick up the pieces. Our compassionate team acts quickly to restore your home, protect your belongings, and give you peace of mind. Call us at (907) 802-5450—we’re with you every step of the way.
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