Following the acquisition of its large loss division by ServiceMaster Brands (SMB), ServiceMaster DSI (SMDSI) has appointed three new officers to its Executive Management Team.
Andrew Yaklich, an 18-year veteran of ServiceMaster, has been named Chief Executive Officer. He succeeds Jim Boccher—now President of Commercial Restoration at SMB—and provides strategic, financial, and operational leadership for SMDSI.
Yaklich joined ServiceMaster Corporate in 2001 and has held numerous leadership positions in finance and operations with various ServiceMaster divisions: Terminix, ServiceMaster Clean and ServiceMaster Restore. Prior to his appointment as CEO, he served as the Vice President of Operations at USIC, an underground utility services provider. While there, he managed nearly 3,000 technicians and oversaw more than $200 million in revenue across the Northeastern United States.
Yaklich is a graduate of Judson University, Elgin, Illinois, USA, with a Bachelor of Arts in Marketing and Finance. He also earned a Master of Business Administration from the Keller Graduate School of Management at DeVry University, Oakbrook, Illinois, USA.
In addition, two ServiceMaster DSI employees were promoted to operational leadership. Mike Specht has been appointed Chief Operations Officer and Theresa Veldman has been appointed to Executive Vice President of Enterprise Operations.
Specht brings 25 years of industry experience to his new role—14 of which have been with ServiceMaster DSI. Previously, Specht was Assistant Construction Superintendent, Director of Construction Services, and Vice President of Construction Services. During that time, Specht was responsible for one-third of the company’s revenue.
Specht holds a Bachelor of Science degree in Business Management from Western Governors University, Salt Lake City, Utah, USA.
Veldman, also an 18-year veteran of ServiceMaster, started her career at ServiceMaster DSI as a receptionist. Over the next several years, she was an Account Manager, Director of Account Management, Branch Manager, Regional Branch Manager, and VP of Branch Operations. During her time as Director of Account Management, ServiceMaster DSI won the “Franchise of the Year” award presented by Farmers Insurance. Theresa Veldman joined DSI in 2002 and has painstakingly climbed the ranks with a dedication and commitment to her career. With her keen attention to details and organizational skills, she has successfully led the operations team in streamlining processes and has achieved remarkable results. In her new role as the EVP of Enterprise Operations, she will be reporting to Andrew Yaklich and will be more involved in working with Mike Specht. In addition, she will oversee our Call Center and Account Management departments.
“With over 50 years of ServiceMaster experience combined, Andrew, Mike, and Theresa bring extensive knowledge and expertise to the SMDSI Executive Management Team," said Chris Veldman, Chief Financial Officer at SMDSI. "I'm confident that along with their leadership skills and commitment to our business, SMDSI will not only continue providing timely and superior restoration services, but will also expand our already wide-ranging customer base."
About ServiceMaster DSI
ServiceMaster DSI is an ownership/management group headquartered in Downers Grove, IL specializing in providing residential and commercial disaster restoration services through the ServiceMaster Restore and ServiceMaster Recovery Management (SRM) brands. Starting with its first ServiceMaster license in 1981, ServiceMaster DSI has grown to be the premier ownership group within the ServiceMaster network, amassing 86 licenses within the United States and serving as a flagship SRM operator. Through these brands, SMDSI services clients in all 50 states and its large loss team has provided commercial disaster restoration services in more than 20 countries around the world.