Professional Water Damaged Carpet & Upholstery Restoration Services in Rochester, NY
When water unexpectedly soaks into your carpets or upholstery, quick action is key. ServiceMaster Recovery by Close – Rochester offers expert residential water damaged carpet restoration services throughout Rochester and Monroe County. We understand that water damage affects more than just the surface — it can reach deep into carpet padding, damage subflooring, and foster mold growth within 24–48 hours if left untreated.
Rochester homeowners face water damage risks from harsh winters, spring thaw flooding, aging plumbing, and roof leaks. Whether it’s a burst pipe in January or a basement flood during summer storms, our team is available 24/7 for emergency response. We also work directly with homeowners’ insurance providers to make the process as smooth as possible.
Leading Causes of Water Damaged Carpet in Rochester Homes
Basement Flooding from Heavy Rains
Spring thaws and severe rainstorms often lead to water seepage in Monroe County basements. Older homes or those without proper drainage are especially vulnerable. Carpets in finished basements can quickly become saturated, requiring immediate water extraction and drying.
Burst Pipes and Frozen Plumbing
Frigid Rochester winters can freeze pipes, causing them to burst and flood living areas. Hundreds of gallons of water can quickly soak into carpets and furniture. Rapid water removal and drying are essential to minimize damage and mold risk.
Appliance Leaks and Failures
Water heaters, dishwashers, washing machines, and refrigerators with ice makers can all leak. Even a slow, unnoticed leak can saturate carpet padding and subflooring, leading to odors and microbial growth.
Roof Leaks and Ice Dam Damage
Heavy snow and poor attic ventilation can lead to ice dams on the roof. When melting snow backs up under shingles, water can leak into upper floors and damage carpet and furniture. We help homeowners address and recover from these winter-related issues.
Our Water Damaged Carpet & Upholstery Restoration Process
1. Emergency Water Extraction & Damage Assessment
We begin by identifying and stopping the source of water intrusion. Using professional-grade pumps and vacuums, we remove standing water and assess the damage to carpet, padding, subfloors, and upholstery. Salvageable items are documented and prepared for drying and cleaning.
2. Industrial Drying & Moisture Control
High-powered air movers and dehumidifiers are used to dry affected areas quickly and thoroughly. We use moisture meters and infrared cameras to track drying progress and ensure all hidden moisture is addressed, preventing secondary damage and mold growth.
3. Deep Cleaning & Sanitization
Water damage often brings bacteria and contaminants. Our technicians perform deep carpet and upholstery cleaning using eco-friendly solutions and hot water extraction to restore freshness and remove odors. Upholstered items are treated carefully to preserve their fabric and structure.
4. Mold Prevention & Final Inspection
We apply antimicrobial treatments to prevent mold or mildew growth. A final walkthrough ensures your carpets and upholstery are fully dry, clean, and safe. Your satisfaction is our priority.
Why Rochester Homeowners Choose ServiceMaster Recovery by Close
- Local Rochester Expertise – We know the seasonal challenges and building conditions unique to Monroe County homes.
- IICRC-Certified Technicians – Our technicians follow industry-best practices for carpet and upholstery restoration.
- Direct Insurance Billing – We work directly with your insurance provider and help with documentation and billing.
- Family- and Pet-Safe Methods – We use non-toxic, eco-friendly cleaning products to ensure safety for your entire household.
FAQs – Water Damaged Carpet & Upholstery in Rochester, NY
How quickly should I call for water damaged carpet restoration?
Immediately. Mold can begin growing within 24–48 hours, especially in damp or humid conditions. Rapid response gives the best chance for full restoration.
Can all types of carpet and upholstery be restored after water damage?
In many cases, yes — particularly if the water was clean and restoration begins quickly. Items exposed to contaminated water (e.g., sewage) may require removal and replacement for safety reasons.
Will my homeowner’s insurance cover the restoration?
Most homeowner policies cover sudden and accidental water damage (like burst pipes). However, flooding from outside sources typically requires separate flood insurance. We can assist you in navigating your claim.
Call Now for 24/7 Carpet & Upholstery Water Damage Restoration in Rochester, NY
Don’t wait when water damages your carpet or upholstery — every minute counts. ServiceMaster Recovery by Close – Rochester offers fast, professional water damage restoration services for homeowners across Monroe County. Our 24/7 emergency team, advanced drying tools, and expert care ensure your home gets back to normal quickly and safely.
Call (585) 699-1261 or contact us online to request emergency carpet water damage help today.
