Skip to main content

Need Storm Damage Cleanup for Your Rochester Business?

Rochester businesses face several seasonal storm risks, including heavy lake-effect snow off Lake Ontario, which can dump one to three feet of snow in narrow bands and place significant stress on commercial roofs. The Genesee River and Lake Ontario also have a long history of flooding nearby properties and infrastructure, including periods of record-high lake levels in 2017 and 2019. Severe summer thunderstorms and derechos can cause another layer of damage, including the July 2023 derecho that brought straight-line winds above 70 mph to the region.

When storm damage occurs, our commercial team can respond with emergency extraction, roof tarping, board-up services, structural drying, and full-scope restoration. We also coordinate with carriers and property managers to help keep commercial claims organized and moving forward.

When a storm damages your Rochester business, call ServiceMaster Recovery by Close – Rochester for 24/7 commercial storm damage restoration

technician talking with business in their commercial space

Lake-Effect Snow & Winter Storm Roof Damage Restoration

Heavy lake-effect snow can create serious problems for Rochester commercial properties, particularly when one to three feet accumulates in a narrow, intense band. Flat commercial roofs can be especially vulnerable to excessive snow loads and resulting leaks or structural concerns.

Our commercial storm damage repair response can include snow load assessment, emergency roof tarping, and board-up services for damaged windows and storefronts. Once the building envelope is secured, crews can extract interior water and begin commercial-grade drying.

We can also coordinate with commercial roofing professionals and general contractors for permanent repairs. Photo documentation, moisture records, and other insurance-related documentation can help support the property owner's claim.

Genesee River & Lake Ontario Flood Water Extraction

Flooding from the Genesee River and Lake Ontario can introduce large volumes of water into commercial properties, affecting offices, retail spaces, warehouses, and other buildings. Lake Ontario experienced record-high water levels in 2017 and 2019, underscoring the need for businesses near vulnerable areas to have a response plan.

Commercial storm damage cleanup requires equipment capable of handling substantial water volumes. Our response can include truck-mounted extraction, submersible pumps, commercial dehumidification, and structural drying across large open floor plates.

Fast water removal helps limit secondary damage and reduces conditions that can contribute to mold growth. Antimicrobial treatment may also be used when appropriate. As the restoration progresses, we document affected areas and drying conditions to support the insurance claim process.

wide angle of a newly constructed commercial space with workers around
downtown business with windows and doors boarded up

Severe Thunderstorm & Derecho Wind Damage Restoration

Rochester businesses can also experience significant damage from severe summer thunderstorms and derechos. The July 2023 derecho brought straight-line winds above 70 mph to the region, demonstrating how quickly high winds can damage commercial properties.

Wind can damage roofing, siding, windows, and other parts of a building envelope, allowing water to enter the property. Storms can also contribute to water backup through floor drains and pooling around commercial properties, particularly in areas with aging drainage infrastructure.

Our emergency storm damage restoration services can include water extraction, structural drying, cleaning, and disinfecting when stormwater contaminants are present. Tenant coordination is also important for multi-occupant buildings. Ground-floor retail and office properties are among the common commercial calls following severe weather.

Why Choose ServiceMaster Recovery by Close – Rochester for Commercial Storm Damage Restoration

Rapid Emergency Board-Up & Roof Tarp

We can secure damaged roofing, windows, and other openings quickly—even during an active winter storm. Stopping additional water intrusion is often the most cost-effective step after storm damage.
water icon

Commercial-Scale Water Extraction

Truck-mounted extraction equipment and industrial submersible pumps can handle substantial water volumes across large commercial floor plates. Standing water becomes increasingly costly when removal is delayed.

Multi-Tenant & Multi-Trade Coordination

Project management can keep tenants, adjusters, roofers, electricians, and other professionals moving on parallel tracks. Better coordination can help compress the restoration timeline and reduce disruption.
line icon

Insurance-Grade Documentation

Photo documentation, moisture logs, itemized scopes, and carrier-ready reports create a clear record of the damage and restoration work. Organized documentation can help support faster claim review and reimbursement.

Why Storm Damage Can't Wait for Rochester Businesses

First hours: water spreads horizontally. Water can migrate through drywall bases, beneath flooring, and into adjacent tenant spaces. The longer standing water remains, the larger the affected area can become.

24–48 hours: mold and business interruption begin. Damp building materials can create conditions that support mold growth, while moisture can spread into HVAC systems and other building components. At the same time, every hour of closure can increase lost revenue and operational costs.

After several days: damage becomes structural and reputational. Prolonged moisture can affect subfloors, framing, insulation, inventory, and finishes. For multi-tenant properties, extended disruption can also create tenant concerns and potential lease-related consequences.

Fast action can mean the difference between a controlled recovery and a multi-week shutdown. Calling for commercial storm damage restoration as soon as it is safe can help limit the scope of the loss.

What to Do Immediately After Storm Damage to Your Rochester Commercial Property

  1. 1
    Step 1
    Ensure Everyone Is Safe & Out

    Evacuate affected areas and keep employees, customers, and tenants away from downed power lines, standing water, unstable roofing, broken glass, and other hazards. Safety comes before property recovery.

  2. 2
    Step 2
    Shut Off Utilities in Affected Areas

    If it can be done safely, shut off power at the electrical panel and water at the main. Never enter standing water to reach an electrical panel, and do not attempt electrical work yourself.

  3. 3
    Step 3
    Document Everything for Insurance

    Take photos and videos of interior and exterior damage before cleanup begins when it is safe to do so. Document damaged inventory and equipment, and save related invoices, estimates, and correspondence.

  4. 4
    Step 4
    Call ServiceMaster Recovery by Close – Rochester

    Once everyone is safe and the damage has been documented, contact our team for 24/7 commercial storm damage restoration throughout Monroe County. We can begin securing the property, removing water, and developing the next steps for recovery.

Storm damage can disrupt your property, employees, tenants, customers, and operations. Call ServiceMaster Recovery by Close – Rochester for 24/7 commercial storm damage restoration

Get the help you deserve

We’re available 24/7 to discuss your restoration needs.