Committed to Customers: Getting You Back On Your Feet
ServiceMaster of Mid Nebraska knows unexpected disaster and damage can make for difficult times and a great deal of stress. Available and accessible, our commitment to customer satisfaction doesn't end when we're off the clock. We're committed to helping you get back on your feet 24/7.
As professionals in our field, we employ a team of highly trained and certified specialists who genuinely care about what we do for our customers. From the moment you call and through each step of the restoration process, you'll always have someone who's accessible and willing to communicate about the plan, progress, and satisfactory completion of your project. We value honest, reliable service, and are committed to customer satisfaction.
Our customer-first philosophy extends beyond mere restoration services. We believe in fostering trust through consistent communication and transparency throughout the restoration journey. Each step is documented and explained, ensuring you have a clear understanding of the timelines and procedures being followed. This approach not only mitigates stress during an already challenging time but also empowers you with knowledge and assurance every step of the way.
We also prioritize ongoing support. Following the completion of any restoration work, our team remains accessible for any questions or concerns you might have. We conduct follow-up assessments to affirm the quality and durability of the restoration, further solidifying our dedication to excellence and customer peace of mind.
Frequently Asked Questions About Restoration Services
What Is the First Step I Should Take After a Disaster Hits?
The immediate step after a disaster is to ensure the safety of all individuals involved. Once that's established, contact ServiceMaster of Mid Nebraska to initiate the restoration process. Our team will guide you through the initial steps, including securing the premises and mitigating any further risks. Documenting the damage with photos is crucial for insurance purposes, and our professionals can assist you in compiling the necessary information to expedite your claim. Starting the restoration process promptly can greatly reduce the overall downtime and prevent more extensive damage.
How Long Does the Restoration Process Typically Take?
The duration of the restoration process varies based on the extent and nature of the damage. Initial assessments will provide a better understanding of the timeline, with emergency services typically addressed first to mitigate any ongoing risks. Complex projects, such as extensive water damage requiring mold remediation, may take longer. Throughout the entire process, ServiceMaster of Mid Nebraska remains committed to transparency and efficiency, providing regular updates and working diligently to restore your property as quickly as possible without compromising quality.
Are There Any Local Regulations I Need to Be Aware Of?
In the Lexington area, certain building codes and regulations must be adhered to during restoration projects. This includes requirements for energy efficiency, historical preservation in older buildings, and compliance with safety standards. ServiceMaster of Mid Nebraska is knowledgeable about these local regulations and ensures that all restoration activities are performed in compliance, preventing any potential legal issues and ensuring that your restored property meets all necessary standards for safety and functionality.
What Should I Consider When Choosing a Restoration Company?
Choosing the right restoration company in Lexington involves considering several critical factors. Look for a company with a proven track record and positive client reviews, emphasizing their reliability and quality of service. The ability to provide 24/7 emergency response is also crucial, as immediate action can significantly mitigate damage. Additionally, ensure the company is well-versed with local conditions and regulations, which can impact the restoration process. At ServiceMaster of Mid Nebraska, we pride ourselves on our local expertise, comprehensive service offering, and unwavering commitment to customer satisfaction.
Will My Insurance Cover Restoration Services?
Insurance coverage for restoration services largely depends on the specifics of your policy. While most homeowner policies cover damages from common disasters such as fire, storms, and water leaks, they may not cover all types of incidents, such as floods or mold without additional riders. It is vital to review your insurance policy to understand what's covered and discuss this with both your insurance provider and ServiceMaster of Mid Nebraska, as we can assist in clarifying these details. Our team is experienced in working with insurance companies to ensure the claims process is as seamless as possible, helping to reduce stress and focus on swift restoration.
From disaster recovery to home restoration, we provide fast, efficient services. Let us help you restore your peace of mind. Contact us now at(308) 280-8382 to schedule your consultation!