About Us – ServiceMaster of Charleston
For 37 years, we have continued to improve and grow. With the help of word-of-mouth recommendations from highly satisfied customers, our franchise has been recognized as the Top 15 Franchise nationwide. Our 22,000 square foot Corporate Headquarters is located on 3228 Industry Drive in North Charleston. We are conveniently located in the middle of the Lowcountry to assist our customers quickly and efficiently.
ServiceMaster of Charleston Mission Statement:
Our mission is to provide our clients with excellent service in cleaning, restoration, and construction around the clock. We are committed to this by consistent communication, integrity, knowledge and experience, which create value for our clients. Clients will seek to do business with us because we are empathetic to their needs, we are trusted advisors, and we handle them in a professional and kind manner.
Core Values:
- Respect, serve and value our customers
- Help our people develop
- Pursuing Excellence in all aspects of life
- Be profitable and grow
Our Culture:
We are a company of service-minded people. All our contractors and team members enjoy the work they do and focus on personal and professional growth as part of their responsibilities. Education is what we provide, so we display the principles of educators in all our actions. We have a culture of accountability because our employees are used to working as a team. One team, one dream. Our team makes it their priority because they know how important this is to the success of our clients and to our integrity as a company. During our monthly team meetings, we celebrate our wins and focus on fun. We are transparent, and our KPI's make it easy for all to understand the roles they play on the team. We all step up and step in when we see that we can provide support that results in improvement.
