LOCAL EXPERTS IN DISASTER RESTORATION
For us, disaster restoration isn’t just about doing the best technical job to return property to normal. That is expected. Our strength lies in understanding what emotional turmoil our customers are experiencing and delivering remarkable customer service that helps them through it.
While the commitment to delivering exceptional emergency restoration services was born with our senior leadership, it extends to the entire staff and is one reason most of our business comes from referrals and repeat customers. Our employees have rigorous background checks to ensure customer safety. Our Project Managers are skilled at evaluating a loss, identifying the most effective equipment and calculating a completion timeline. From there, our technicians implement the latest technologies to ensure a quality restoration. Best of all, our emergency restoration specialists are available 24 hours a day, 7 days a week, 365 days a year.
VALUES THAT DRIVE EXCEPTIONAL SERVICE
At ServiceMaster of Cobb, our core values focus on respect for people, the dignity of the human spirit and greater profitability for all. Each value was carefully constructed to lead us naturally into the next:
- Honor God in all we do. This tenet is our foundation. We work to honor God, yielding purpose to both individuals and corporate life.
- Excel with customers. We are as good as our word, and we place the customer’s voice at the center of our operational framework to elevate our service and delight our customers.
- Help people develop. Happy associates yield satisfied customers. We don’t just say we value teamwork and diversity; we demonstrate that commitment with advancement opportunities and service recognition.
- Grow profitably. As a learning organization committed to innovation, we hold each other accountable as stewards of investments, improving technologies and embracing positive change.
Get to know our team and how our expertise and commitment to excellence can help you get your life back on track.
YOUR DISASTER REMEDIATION TEAM
At ServiceMaster of Cobb, we believe the quality of our disaster remediation services is a direct result of the skill and dedication of our staff. To assure continuous excellence in our delivery of residential and commercial disaster remediation services, our team receives hands-on training and instruction from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Our certifications include:
- Water Damage Restoration Services, Water Extraction and Flood Restoration
- Fire Damage Restoration Services and Fire Cleaning
- Mold Inspection and Removal
- Applied Structural Drying
- Sewage Remediation
- Odor, Smoke and Stain Removal
- Health & Safety