My restoration turned out beautifully and beyond what I even expected!!
"Last October, I experienced a kitchen fire. I am 60 yrs. old, live alone (with 3 dogs), and it was the first fire I'd ever experienced. It was truly terrifying, and emotionally draining. The fire occurred on a Sunday evening. After contacting my homeowner's insurance agent that evening, he gave me the names of 3 restorative services agencies to contact but was leaning towards ServiceMaster as the most favorable. I didn't call the other 2, I just called ServiceMaster. The next morning, very early, the initial representative from ServiceMaster was at my door, and by the time he left, he already had staff there, starting initial cleanup. This comes simply and sincerely from my heart- these are wonderful people. They were with me for weeks, and then periodically after that. There were so many people in my home; so friendly concerned, dedicated to what they were doing, and totally trustworthy. Most of the time they were there, I would be at work. They had to go through my whole house. There was NEVER a time that I felt uncomfortable with them there when I was gone. I would confine my 3 dogs to my bedroom to allow the staff to work, and they would periodically let them out to go outside and even play with them for a moment. By the way, my dogs also loved them, and I do believe that dogs have a second sense about people. Lastly, my restoration turned out beautifully and beyond what I even expected. The agents were very careful to listen to what I wanted, and it was very important to them that they were doing things that would enhance my life, not just "fix" my problem. In summary, I would sincerely recommend ServiceMaster to anyone who has had the misfortune to experience a fire or any other home casualty."
C.N. Lafayette, IN
"Friendliness, professionalism, punctuality, efficacy, and most important empathy! Service Master was FANTASTIC!!! They came out immediately and started the cleanup process. They were available for questions or concerns and were so comforting when we discovered black mold when a pipe broke in our home. We were in a mess."
R.K.V. Lafayette, IN
We had a terrible and unexpected sewer backup into our finished basement. ServiceMaster Advantage showed up within the hour of being called and took special care and consideration to make sure the home was safe and clean for our newborn twin babies. The epitome of professionalism and care, this team was at our home till all hours that evening, and returned for days in a row, to do their part getting that part of our home back towards livable space again! THANK YOU to the entire team for all their hard work and professional support!"
N/A West Lafayette, IN
Working with Scott Irons has been wonderful!
"Working with Scott Irons has been wonderful. He listens and follows up in timely manner information and work being done. He certainly exemplifies great interaction and customer service."
C.O. Rensselaer, IN
Fast, professional, and reassuring.
Fast, professional, and reassuring."
C.L. Insurance Agent Lafayette, IN
Andrew has been especially helpful!
"I appreciate the work they're doing and the excellent service the guys have provided. Andrew has been especially helpful."
N/A Attica, IN
"Brandon C. and Derek did an amazing job cleaning the carpet. Great job!"
K.H. Lafayette, IN
"Brandon and Derek were very nice young men and did a FANTASTIC job of cleaning the carpet."
D.B. West Lafayette, IN
They did a Wonderful job
"We were very happy with Brandon Newcomer and his team. They did a wonderful job in a very efficient and timely manner and very courteous and reliable. We recommend them very strongly."
F.S. West Lafayette, IN
"We were very happy with Brandon Newcomer and his team. They did a wonderful job in a very efficient and timely manner and were very courteous and reliable. We recommend them very strongly."
F. S. West Lafayette, IN
The best service, and great employees!
"The best service, and great employees."
The people were great to work with
"The people were great to work with. The subcontractors were very professional. The people will deal with changes to the original estimate. Very personable."
D.B. Battle Ground, IN
Very fast work, kind and helpful workers
"Very fast work, kind and helpful workers. Explained everything that would be done beforehand and worked around our work schedule nicely."
T.S. Lafayette, IN