Residential Fire & Smoke Damage Clean-Up Services
Reliable Restoration Services for Your Home
Seeing your home and precious possessions consumed by fire can be one of the most severe losses that a homeowner can experience. After such a devastating loss, reassurance comes from having clear guidance and support in salvaging as much as possible from fire and smoke damage.
At ServiceMaster Restore®, our technicians are more than just talented professionals; they’re caring people ready to get your home back to normal as quickly as possible while keeping you informed every step of the way. With our comprehensive range of fire damage services, including soot, smoke, and odor removal, ServiceMaster Restore has got you covered.
Common Types of Fires That Could Affect Your Home
Though all fires can be devastating for your home, not all are the same. Each type of fire can result in different kinds of damage, which will require a different kind of solution.
The common types of fires include:
- Protein Fire: Food from the oven or stove has burned, leaving strong, burned-food odors and smoke residue on contents and surfaces.
- Complex Fire: Multiple natural and synthetic items inside your home have burned, causing greasy yellow residue on contents and surfaces and synthetic smoke odors. Here, emergency corrosion mitigation is needed to protect at-risk surfaces.
- Natural Fire: Trees, shrubs, and bushes have burned, and smoke has penetrated the structure from outside, so smoke residue and odor are present.
- Furnace Malfunction: Heating appliances like oil-fired furnaces have malfunctioned and caused smoke to be distributed throughout the property.
Fire Damage Goes Beyond Burning Items
The walls and roof of your home are only the beginning of what is damaged during, and even after, a fire. Any item inside your house, even if it isn’t all that close to the fire itself, is susceptible to some damage:
- Ash and smoke can continue to cause damage and corrosion to materials left behind.
- Odors from smoke will stay in a room or a home long after the fire and continue to cause problems if they are not removed.
- In a few minutes, walls and other surfaces can become discolored.
- In a few hours, finishes on kitchen appliances turn yellow.
- Smoke causes etching in glass after just a short time, and smoke will tarnish metal quickly.
Our Fire and Smoke Damage Restoration Services are Customized to Your Needs
Since no two properties are the same – and no two fires are either – the restoration process will vary from one home to the next. Our expert team will first assess all your damages before creating a plan of action.
Our thorough fire damage restoration process includes:
- Identifying the source to determine the type of fire that occurred
- Evaluating the areas that are wet as a result of firefighting that may need treatment
- Remediating water damage (if necessary)
- Evaluating sensitive materials that may be damaged as a result of smoke and soot particles
- Removing contents—including the collection of immediate items you may need for the next seven days, such as clothing, prescriptions, toys, schoolbooks, business needs, etc.
- Packing out remaining contents for cleaning and storage
- Performing structural restoration, including removal of charred contents that may seal in smoke, such as insulation and burned wood
- Evaluating carpets and floor coverings that may need to be removed
- Inspecting the framing of the house and subfloors for safety
- Treating affected surfaces for smoke odors
- Sealing to prevent odors from leaking back into the house
- Cleaning, eliminating odors, and deodorizing surfaces to pre-loss condition
- Returning items to the original location and helping to make your house feel like home again
Q: How long will the restoration process take?
A: Because there are many variables and many services involved in fire and smoke restoration, it is difficult to predict exactly how long the complete restoration will take. Consult with your ServiceMaster Restore Restoration Technician on the estimated dates and phases of your restoration project.
Q: Can I clean it myself?
We suggest that you do not attempt and "do-it-yourself" cleaning methods without consulting your ServiceMaster Restore Restoration Technician. Pretesting, using the right cleaning agent for the particular item, mixing deodorizing agents with cleaning solutions and using correct dilution rates are just some of the ways a fire restoration technician expertly controls the results. Professional cleaning systems and products used my experienced, trained ServiceMaster Restore Restoration Technicians give you the best chance for complete restoration of your belongings.
Q: What items do I keep in my possession?
- Valuable Jewelry
- Personal Documents
- Valuable Paintings
- Gasoline Cans
- Stamps/Coin Collections
Q: Do I need to move out of my home during this process?
A: Some things you may want to consider are safety concerns, odors, electricity, noise from equipment, etc. If vacating your premises for any length of time, consider the following: forward your mail to your temporary residence; stop newspaper and other deliveries; notify utility company, cable company, etc, of temporary suspension services.