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Over time, tile floors and surfaces lose their shine and luster. Scrubbing and mopping do not generally yield the results needed for a deep clean. Because grout is porous and absorbs all the dirt and debris on it, mopping only removes surface soil and not the embedded dirt that causes the grout to become dull.

Keeping grout clean is one of the biggest challenges of having tiled surfaces. Through our six-step tile and grout cleaning process, ServiceMaster of Charleston can help you keep grout looking its best. Our tile and grout cleaning services also offer the benefits of green cleaning, which means there are no strong odors left behind. There’s also less impact on the environment.


  • It can help extend the life of floors by removing debris that can weaken the tiles.

  • Our cleaning is safe for tile floors of all types including ceramic, porcelain, travertine, granite, marble and limestone.

  • It helps you avoid the expense and inconvenience of completely replacing tile floors.

  • We clean ceramic and porcelain tile and specialize in kitchens, baths, countertops and other tiled areas of your home.

What to Expect: Our research and development team works to ensure that we are using sate-of-the-art products and processes to restore your tilw and grout


A technician will conduct a preliminary inspectionof your tiled areas to determine the best cleaning method.


Spots and stains will be pre-sprayed using state-of-the-art cleaning products.


The technician uses shielded high-pressure cleaning and extraction to remove dirt and ground-in soil.


Care is taken to clean near all corners and baseboards.


All tiled areas are thoroughly dried.


The technician seals all grout lines to preserve cleanliness and prevent long-term damage.


  • Vacuum or sweep floors before mopping to remove as much dirt as possible, especially dirt that has settled into the grout.

  • Mop tile regularly with a neutral cleaner. Rinse the mop in fresh water after mopping a small section. Then, remove excess water from the floors by mopping with a dry mop.

  • Clean spills quickly to avoid staining floors.

  • Avoid scratching and scraping your floors with actions like dragging chairs or furniture. Scratches and cracks in the floor easily capture dirt.

  • Don’t use finish wax, ammonia-based cleaners or bleach, which can damage floors.


Why should I get tile & grout professionally cleaned?

High traffic gradually dulls the floors and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt.

Is professional tile & grout cleaning expensive?

Professional tile and grout cleaning is just pennies compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.

How long does it take to get the tile & grout at my business professionally cleaned?

For a 300 square-foot area, cleaning generally takes 60 to 90 minutes. If you choose to have the grout sealed, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.

Will a professional tile & grout cleaning be disruptive to my business?

The team at ServiceMaster will work with you to schedule a time after hours or we can develop a customized program to clean your tile in sections. Our technician will let you know of dry times that you will need to be aware of.

Can I use household cleaning products on my tile & grout surfaces?

Tile floors are easy to clean, and we recommend using a neutral cleaning agent. Please ask for information about specific ServiceMaster of Charleston products.

How often do I need to get my tile & grout professionally cleaned?

To keep the tile floors in your property looking their best, we recommend having them professionally cleaned every year, depending on the amount of traffic, soil and regular floor maintenance.

When will I be able to walk on my floors after a tile & grout cleaning?

Stay off of freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout sealing is included as part of the service.

Will there be an odor?

After tile and grout is cleaned, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.

Do I need to do anything prior to the technician arriving for my scheduled service?

Simply pick up items on the floor, such as rugs, plants and trash cans, as well as sweep or vacuum the area to be cleaned.